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PRIVACY POLICY

OUR COMMITMENT

Your privacy is important to us. It is Kelp & Co.’s policy to respect your privacy regarding any information we may collect from you across our website, https://kelpandco.io, & other sites we own & operate. We take concerns for your security seriously & we treat personal information with protection.

PERSONAL INFORMATION

If you contact us (through our website, via email, over social media or purchase from our store) we will may collect the following information:

  • name
  • postal address
  • email address
  • order details
  • payment information such as your card details if a purchase has been made
  • any other information which we may need to promote our products

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

USING OUR WEBSITE

We may collect personal information from you when you use our website. Your continued use of our website will be regarded as acceptance of our practices around privacy& personal information.

If you have any questions about how we handle user data & personal information, feel free to contact us via email: privacy@kelpandco.io.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content & practices of these sites, & cannot accept responsibility or liability for their respective privacy policies.

COOKIES

This website uses cookies. Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

USE OF INFORMATION

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair & lawful means, with your knowledge & consent. We also let you know why we’re collecting it & how it will be used. We will share the information we collect about you with our service providers to the extent necessary for the purposes of providing a service to you. For example: Third parties providing payment gateways or third parties who process transactions on our behalf.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss & theft, as well as unauthorised access, disclosure, copying, use or modification.

INFORMATION SECURITY

We take steps to protect information which we hold. to protect your personal information & technological protection to follow best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations.

CONTACTING US

If you have any concerns or questions about this Privacy Policy, or would like to know more about the data we keep on you, please email our Privacy Officer at privacy@kelpandco.io & we will get back to you with 48 hours.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy & we will post any changes that we make right here.

This policy is effective as of 10th September 2019.

Kelp & Co. IO Pty. Ltd. © 2019. All rights reserved. Website by KnowGood Digital.

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