Your privacy is important to us. It is Kelp & Co.’s policy to respect your privacy regarding any information we may collect from you across our website, https://kelpandco.io, & other sites we own & operate. We take concerns for your security seriously & we treat personal information with protection.
If you contact us (through our website, via email, over social media or purchase from our store) we will may collect the following information:
- postal address
- email address
- order details
- payment information such as your card details if a purchase has been made
- any other information which we may need to promote our products
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
USING OUR WEBSITE
We may collect personal information from you when you use our website. Your continued use of our website will be regarded as acceptance of our practices around privacy& personal information.
If you have any questions about how we handle user data & personal information, feel free to contact us via email: firstname.lastname@example.org.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content & practices of these sites, & cannot accept responsibility or liability for their respective privacy policies.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
You can at any time change or withdraw your consent from the Cookie Declaration on our website. [user_consent_state]
THIRD-PARTY ANALYTICS PROVIDERS
We use third-party analytics providers, to collect information about the usage of our website to enable us to improve how it works. The information allows us to see the overall patterns of usage, helps us record any difficulties you have with the website, shows us whether our advertising is effective or not, and allows us to use responses to advertisements to optimize ad performance.
You may opt-out of Google Analytics by clicking here.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
FACEBOOK (VISITOR ACTION PIXEL)
We use “visitor action pixels” from Facebook on our website. This allows user behaviour to be tracked after they have been redirected to our website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes. You can object to the collection of your data by Facebook’s pixel, or to the use of your data for the purpose of displaying Facebook ads by going here. Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active)
GOOGLE MARKETING SERVICES
On our website, we use marketing and remarketing services provided by Google. These services allow us to display advertisements in a more targeted manner in order to present advertisements of interest to users. Through remarketing, ads and products are displayed to users relating to an interest established by activity on other websites within the Google Network. For these purposes, a code is used by Google when our website is accessed and what is referred to as (re)marketing tags are incorporated into the website. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies).
Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored.
USE OF INFORMATION
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair & lawful means, with your knowledge & consent. We also let you know why we’re collecting it & how it will be used. We will share the information we collect about you with our service providers to the extent necessary for the purposes of providing a service to you. For
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss & theft, as well as unauthorised access, disclosure, copying, use or modification.
We take steps to protect
This policy is effective as of 18th April 2020.